Refund policy

ShopQNT Refund & Return Policy

Returns

We accept returns within 30 days of delivery. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it. A receipt or proof of purchase is required.

Non-Returnable Items

Gift cards
Items marked as final sale
Items damaged through normal wear and tear after use

How to Start a Return

Email support@shopqnt.com with your order number and reason for return. We'll send you return instructions and an address to ship the item back to.

Refunds

Once we receive and inspect your returned item, we'll email you to confirm approval. Approved refunds are issued to your original payment method within 5–10 business days.

Return Shipping

You're responsible for return shipping costs unless the item arrived damaged or defective, or we made an error with your order.

Damaged or Defective Items

If your item arrives damaged, email a photo to support@shopqnt.com within 48 hours of delivery and we'll arrange a replacement or refund at no cost to you.

Exchanges

We only replace items that are defective or damaged. For a different size, color, or style, please return the original item and place a new order.

Questions