Refund Policy
ShopQNT Refund & Returns Policy
Returns
We accept returns within 14 days of delivery. Items must be unused, in their original condition, and in original packaging. To start a return, email us at support@shopqnt.com — do not send items back without contacting us first.
Refunds
Once your return is received and inspected, we'll email you with approval or rejection. Approved refunds are processed to your original payment method within 5–10 business days. If you haven't received your refund after 10 business days, check with your bank before contacting us.
Exchanges
We replace items only if defective or damaged. Email support@shopqnt.com to arrange an exchange.
Non-Returnable Items
Sale items, gift cards, and downloadable products are final sale and cannot be returned or refunded.
Return Shipping
Return shipping costs are the customer's responsibility and are non-refundable. For items over $75, we recommend using a trackable shipping service.
Questions?
Contact us at support@shopqnt.com.